Privacy policy
Last updated 7 August 2026
This is a first draft and has not been legally reviewed.
What information we collect
When you create a family in Plinghome we store your name, your relation to the family (e.g. “Mother”, “Son”), and your phone number if you enter one. If you choose to share your location, we store location (latitude/longitude) and battery level at regular intervals. Messages you send in the app are stored so the rest of the family can read them. When you send a Pling, we store the place you plinged from along with any photo or video you attach.
Why we collect it
All information is used solely to deliver Plinghome's core features: showing your family where you are, letting you message and Pling each other, and notifying you about what's happening. We do not use your data for advertising, and we never sell it.
Who can see your data
Only members of your own family can see your location, messages and contact information — never other Plinghome users. This is enforced technically in the database (row-level security), not just in the app's interface.
AI suggestions (Anthropic)
Two features in the app are optional and use an AI service: reply suggestions in chat, and suggestions for achievements. When you ask for a suggestion, a short excerpt of the most recent messages in the conversation — or the text you write yourself — is sent to Anthropic (Claude), which generates the suggestion. Suggestions adapt their tone to who is talking to whom. We never send location history, phone numbers or profile photos to the AI service, and the content is not used to train models. If you don't use the features, nothing is sent.
Emergency numbers
The help and safety screen in a child's app has shortcuts to emergency numbers. If a child calls an emergency number from the app, the rest of the family is notified automatically with which number was called and where the child was, so an adult can follow up right away.
Third parties we use
Plinghome runs on Supabase (database, sign-in and server services), Twilio (SMS codes for co-parent and child invitations) and Anthropic (optional AI suggestions, see above). Sign-in can happen via Apple or Google, and follows their own privacy terms for the sign-in itself. Push notifications are sent via Apple's notification service (APNs). None of these third parties get access to more than what is necessary for the service they provide.
How long we store data
Location history is stored until a parent actively deletes it (Settings → “Delete all tracking data”) — this is a permanent deletion, not just hiding. Messages and family memberships are stored as long as the family exists in the app, or until you delete your account.
Deleting your account
You can permanently delete your account at any time from Settings → “Delete my account”. Your tracking history, phone number and profile photo are deleted, and your name is replaced with “Deleted user” in the family's messages. The deletion is final and cannot be undone — you don't need to contact us to have it done.
Children's privacy
Plinghome is made so parents can keep track of their children, with the consent of both child and parents. A child can pause location sharing at any time from their own Settings tab. Parents can permanently delete all stored location history.
Your rights
You may at any time request access to, correction of, or deletion of the information we have stored about you or your family, beyond what you can already do yourself in the app.
Contact
If you have questions about privacy in Plinghome, contact whoever administers your family, or email us at post@plinghome.com.